“For years, we have prided ourselves on delivering the highest levels of care and establishing Hideaway as a place where guests always feel welcome - the second home of sorts which is welcoming, inspiring, and above all, safe”, says the Resort Manager, Christophe Adam.
In the spirit of the new normal, Hideaway Beach Resort & Spa has implemented a program called the Safe Hideaway Programme after re-opening the resort just a few days ago. A comprehensive action plan has been put in place to ensure their guests receive the best of care and hygienic standards.
The program covers social distancing, health, hygiene, and enhanced sanitisation across the entire guest journey. In addition to that, the resort also offers a free PCR test for 2 adults and one child per booking while at the resort (if required by the returning country.)
In an effort to mitigate the risks to their guests and staff, they have been diligently working on creating a new set of thorough operating practices and guidelines. The guidelines and protocols were developed in accordance with guidance from the Health Protection Agency (HPA) and the Ministry of Tourism of the Maldives (MoT).
Guests are assisted to food at restaurants by staff, QR Code enabled digital menus have been introduced, and restaurants observe a 1.5 metres distance between tables. Additionally, increased frequency of cleaning and disinfectant schedule for fitness equipment has been enacted.
Sun lounges which are sanitised between guest usage will be kept further apart, better fogging strategies are created to keep the island mosquito-free, and increased frequency in the sanitisation of all public areas will aid to keep the risks to a minimum.
The resort’s team members have undergone special COVID-19 training and will always wear accredited face masks, temperature checks are done daily for the team, and routine hand sanitization will be mandatory for all guests and team members.
Guests are provided with hand sanitiser upon arrival and are mandated to wear a face mask in enclosed spaces where physical distancing is not possible.
Hideaway Beach Resort & Spa states that maintaining the guests’ and team's safety, health, and well-being is their primary goal. The resort’s health and safety measures are designed to just do that by addressing a broad spectrum of viruses, including COVID-19, and covers everything from hand-washing hygiene, cleaning product specifications to guest rooms and common area cleaning.
At the end of the day where better to practice social distancing than at an island which is 33 hectares and has some of the largest villas in the Maldives. It makes hiding away from the pandemic an artform, much more bearable, and enjoyable in the interesting times that we live.